The official Business API on a verified number. Where most UAE customer conversations already happen.
Integrations
AI agents that connect to the systems UAE businesses already run
An AI agent is only as useful as the systems it can reach. If it cannot see your calendar it cannot book anything. If it cannot read your CRM it cannot tell a new enquiry from an existing client. If it cannot see your listing feed it will invent availability, and inventing availability costs you a customer.
Wakil agents connect to the tools your team already works in. Nothing is replaced and your customers never learn a new login. The agent reads from the systems that hold the answers and writes back to the systems that hold the record, inside a scope you approve before anything goes live.
Most deployments start with two or three connections. For a Dubai agency that is usually the property portal, the CRM and the broker calendar. For a clinic it is the booking system and the patient record. For a hotel it is the property management or booking system. Further connections are added once the first workflow is proven in production, not before.
Every connection is scoped in writing. The agent is told which fields it may read, which records it may create or update, and which actions need a named person to approve first. Every read and write is logged, so you can see exactly what the agent did and when it did it.
If a system you run is not listed below, that does not mean it cannot be connected. Anything with an API or a documented export can usually be reached. Tell us what you run and we will tell you honestly whether connecting it is worth the effort.
Messaging and voice
Voice
Inbound and outbound calls answered in Arabic and English, with the same qualification and handover rules as WhatsApp.
Direct message enquiries answered the same way as WhatsApp, recorded in the same conversation history.
Enquiries from your website and shared inboxes answered, qualified and routed without anyone triaging first.
Customer and sales systems
HubSpot
Leads created and updated, deal stages moved, and notes written back after every conversation.
Salesforce
New enquiries logged as leads, qualification fields completed, and the owner assigned automatically.
Zoho CRM
The same create, qualify and assign workflow, written straight into the module your team works in.
Property Finder
Portal leads pulled in the moment they arrive, so the first reply goes out in seconds rather than the next morning.
Bayut
Handled exactly like Property Finder, with the same qualification and viewing booking flow.
Calendars and productivity
Calendly
Live availability read, slots offered, and the appointment held before the customer is told it is confirmed.
Google Workspace
Calendar slots, Gmail threads and Drive documents read and updated inside the permissions you grant.
Microsoft 365
Outlook calendar and mailbox access for teams running on Microsoft rather than Google.
Slack
Exceptions and approvals pushed to the right channel or person, so handover does not depend on someone watching a dashboard.
Microsoft Teams
The same alerts and approval requests, delivered where your operations team already works.
Commerce and finance
Shopify
Order status, delivery questions and returns answered from live order data, without raising a support ticket.
Stripe
Payment links and subscription status checked, so the agent answers billing questions with the real figure.
QuickBooks
Invoice and payment status read for finance, legal and professional services enquiries.
Your next step
Tell us what you run, and we will tell you what connects
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