Leads arrive at all hours. A slow reply loses the deal to the next agency.
Dubai real estate is a speed business. The buyer who enquires at 9pm is comparing three agencies by 9:05, and the one that answers first usually gets the viewing. A Wakil agent replies in seconds, in English or Arabic, asks the qualifying questions your brokers would ask, and offers real viewing slots from your own calendar.
It works from your approved listings only. It will never invent a property, a price or an availability, and the assigned broker approves every viewing before the buyer is told it is confirmed. Everything the agent learns lands in HubSpot against the right lead, so nothing depends on a broker remembering to write it down.
A Dubai real estate agency cut first-response time on portal leads from 45 minutes to under 10 seconds, and booked 31% more viewings in its first month.
Anonymised example. Figures are indicative.
7 steps · 1 human checkpoints · the agent handles everything in between.
Property Finder · Bayut · WhatsApp · Instagram
The agent picks up the enquiry the moment it lands, whichever channel it came from.
WhatsApp Business
Opens a natural conversation in English or Arabic, with no form and no waiting for office hours.
CRM record
Asks budget, location, bedrooms, timeline and finance status, the questions your brokers actually need answered.
Approved listings
Suggests properties from your approved feed only. It never invents a listing or a price.
Google Calendar
Offers real open slots and holds the one the buyer chooses.
Approval
The assigned broker approves the viewing before it is confirmed to the buyer.
HubSpot · Slack
Creates the lead, assigns the broker, and follows up automatically until a human takes over.
This is the real estate agent answering, using the same logic we deploy for Dubai agencies. Tap a question below.
Ask the agent something to see how it replies. Nothing here is sent anywhere or stored.
Anonymised results from live deployments with Real Estate clients in the UAE. Names are withheld at their request and figures are indicative.
Portal leads arrived overnight and waited until the office opened at nine.
The agent answers in seconds, qualifies budget and area, and holds a viewing slot from the broker calendar.
Arabic enquiries reached whichever broker was free, and were often answered in English.
The agent holds the conversation in Arabic, captures finance status, and logs everything to HubSpot against the lead.
Within seconds of the enquiry landing, at any hour. Most agencies reply in hours, and in Dubai the first reply usually decides who gets the viewing.
Yes. The agent holds the conversation in Arabic or English and switches if the buyer switches. Your brokers see the full transcript in the CRM either way.
It offers real open slots and holds the buyer’s choice, but the assigned broker approves the viewing before it is confirmed to the buyer. You set that rule, and you can loosen it later.
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